Ratings & Reviews
Resident Reviews
|Recommended: YesApplication Process And Moving — I am very happy with my decision to move to Grand Station.
I love my place and can’t say enough about Jocelyn and Diandra.
They are very helpful and professional.
response from property -Hello Fernando,
Thank you for taking the time to leave us a review. We're delighted to hear that you're enjoying your stay with us! We appreciate your 5-star rating, and Jocelyn and Diandra will be pleased with your kind words. Our staff members strive to provide top-notch customer service for both prospects and residents. If you have any further feedback, please contact us at grandstationmgr@mresmgmt.com.
Best,
Grand Station Management Team
|Recommended: YesJoycelin The Best — Everything was fast and smooth I love it,all clean,nice people,amazing views
Thank you for your kind words. We are pleased to hear that your move-in went smoothly and that you are enjoying your home here at Grand Station! We work diligently to give our residents the best experience possible. We would love to know how we can continue to improve. Please contact us at grandstationmgr@mresmgmt.com. Thanks!
Kindest regards,
Grand Station Management Team
|Recommended: YesBrand New Building With The Best Features In Miami — Since we have moved to Grand Station we are very happy here. The views are second to none and the building is brand new, clean and boasts the best amenities. There were some hiccups along the way with our moving in process but the staff did everything in their power to make up for this. We definitely made the right choice moving here
We appreciate that you took the time to post this review. We're happy hear that you are enjoying your home and that you appreciate our team's hard work! We are determined to make our residents happy! We encourage you to stop by the office or contact us at grandstationmgr@mresmgmt.com. Thanks!
Take care,
Grand Station Management Team
|Recommended: YesExcellent Job — Josvany was Great Helped me move in fast and easy.
Thank you for providing this feedback! We are happy to learn that your move-in experience went quickly and that our team has been so helpful to you! We strive to exceed expectations. Thanks again!
With appreciation,
Grand Station Management Team
|Recommended: YesJocelyn Was Amazing In Helping Us Move In — Great
We appreciate and value your feedback! We are thrilled to hear that you would recommend Grand Station! Our team works extremely hard to create a lasting impression. We are eager to receive more feedback, please contact us via email at grandstationmgr@mresmgmt.com!
With gratitude,
Grand Station Management Team
|Recommended: YesHappy — Jocelyn deserves ten stars, she is literally the best of the best. Helped us with all the process and made everything easier for us. Love her
On behalf of our entire team, thank you. We love hearing about our awesome staff, they work extremely hard to provide a great experience for our current and future residents.
Warm Regards,
The Grand Station
Management Team.
|Recommended: YesOverall Good — Before moving Jocelyn was very helpful Any questions I had she was there every step of the way. However the elevators here are way too slow and I live on the 19th floor. I’ve seen several cracks in windows which concerns me. I also do not appreciate the doors not being locked every minute of everyday. We need more security. This area I would say is up and coming so there’s still a bit of sketchy stuff going on a few blocks from the building. Overall the amenities are to amazing and I love our little market.
Thank you for taking the time to review our community, Juliana. We appreciate your feedback. We are discouraged hearing about the concerns you have with the building, and community security. We value our resident's thoughts, and we welcome the opportunity to discuss your concerns in further detail and resolve anything that might still be outstanding. Please feel free to contact our Management Office regarding your review.
Thanks again!
Grand Station Management Team
|Recommended: YesI Love Grand Station — Love this complex Love the team, who were so helpful in facilitating my move from out-of-state. Everyone from Josvany to Michelle to Jocelyn always helped me with great professionalism. Excited to live here
On behalf of our entire team, thank you. We love hearing about our awesome staff, they work extremely hard to provide a great experience for our current and future residents.
Warm Regards,
The Grand Station
Management Team.
|Recommended: YesNew Resident — The building is great. However, there are several obvious cosmetic construction issues and the work looks rushed. Uneven floor boards, gaps in tile grout, bathroom faucet placed wat to far back, and other items. Also, the hallways are noisy. Late in evenings it sometimes feels like I'm living in a college dorm.
Thank you for leaving your feedback. We are always striving to improve, so your feedback is essential. We would like to hear from you so we can address your concerns and work on a solution together. Please feel free to reach out to our office so we can discuss your feedback. Thank you again for taking the time to leave your review.
Warm Regards,
The Grand Station
Management Team.
|Recommended: YesGreat Place To Live — Jocelyn Didi are amazing and provide the best customer service Definitely recommend the building to anyone looking for a central location close to everything in Miami
We appreciate your feedback, Alejandra! We are happy to hear that you are enjoying the neighborhood, and that our staff has provided top-tier customer service for you. Thanks for giving us 5-stars!
Best wishes,
Grand Station Management Team
|Recommended: YesQuinton — Loved the experience. Josvanny was excellent in helping me get set up.
Thank you for letting us know about your experience! We are glad we could provide top-tier customer service.
Thanks again,
Grand Station Management Team
|Recommended: YesVery Cute Place — Getting ahold of someone here is tough, but once you do the staff is very helpful. The apartments are nice and modern, and so far we have enjoyed living here.
|Recommended: YesLove The Property — Absolutely beautiful property and friendly staff Would definitely recommend anyone to live here
|Recommended: YesLove It — I am so in love with my place, the amenities here are spectacular and the staff is awesome.
|Recommended: YesHome Is Where The Heart Is — From the beginning of the process the team at Grand Station has been kind, helpful, and passionate about the community they serve. This is a brand new building and it not only lives up to expectations, it surpasses them. The initial opening was delayed but COVID and construction don’t mix well. They handled the delay with grace and understanding that continues through opening and beyond. While the apartment and amenities make Grand Station an amazing housing destination, the hearts of the staff are what really makes this community a home. Keep up the great work and thank you for all you do
Thank you so much Kelsey! You are amazing and we genuinely appreciate your kind comments! It brings us much joy to hear that that you are happy in your brand new home! It is always a great pleasure to see you smile and we wish you an Rosy the very best! Please do not hesitate to let us know if we can further assist you anytime! Thanks again for being so nice and understanding! We send you and your doggie much love from all our Grand Station Team!