Frequently Asked Questions

What leasing options are available?

We offer 7 - 14 month lease options

What are your application requirements?

We verify rental history, credit history, employment history and income, conduct criminal background screening on anyone age 18+.

How much of the security deposit is refundable?

We will refund all your deposit if there are no damages and there is no balance due at move out.

Is there an application fee?

Yes, application fees are $150 per person on anyone age 18+.

Are there Qualifications - income, credit history checks, criminal history, rental history, etc.?

Yes, we check rental history, employment as well as verifying that income is a minimum of three times the rental amount,  credit history, and conduct a criminal background check.

Can I apply online?

Yes, visit us at to apply.

What fees/deposits are due upon applying? Moving in?

Application, Administrative Fees, and Deposits are due upon applying. Rent is due upon move in.

Do I have to pay first & last month's rent?

No, prorated rent is due at move-in, however if you take possession after the 20th of any month, the next months rent is also due at move.

When is rent due?

Rent is due on 1st of each month per the Lease Agreement.

How can I pay my rent? What forms of payment are acceptable?

Rent can be paid through the Resident Portal with e-check, debit, credit card or Money Gram locations.

Is there a late fee for overdue payments? Is there a grace period?

Yes, late fees are applied to accounts on the 6th of the month, giving resident a 5 day grace period.

Is renter's insurance required? (Add details, how much, what kind.)

Yes, residents must carry liability insurance with a minimum coverage of $100,000.

Are utilities included? (Which ones specifically.)

No, utilities are not included with the rent but are paid separately.

What utilities are not included in the rent?

Utilities are not included with the rent but are paid separately.

What costs are not included in the rent?

No utilities are included (water, sewer, gas, electric, and trash).

What is the average cost for utilities each month?

Utilities are based on usage and number of residents in each unit.

Are the apartments furnished? What is included?

No, we do not offer furnished apartments at this time.

Are there any bed restrictions for the apartments?

Yes, waterbeds are not permitted.

Do you have items I can rent?

No, there are no rentable items at this time. Storage Cages will be available after property opens.

Are corporate rentals available?

We do offer corporate rentals.

Under what circumstance can a landlord terminate your lease?

A lease can be terminated for violating the contract.

What happens if I need to move out before my lease expires?

You are responsible for rent through the entire lease term or you can provide a 60-day notice and pay the Early Lease Termination Fee. At such a time the lease would be considered satisfied.

Are there any fees associated with moving in or moving out?

Move In fees consist of application, administrative, pro-rated rent and security deposit or Rhino. Move out fees will depend on lease fulfillment, proper notice, any balances owed and any unit damages.

Can the apartment be listed on AirBnB?

No, AirBnB rentals are not permitted.

What are the occupancy limits?

2 per bedroom

Can the apartment be sublet?

No, subletting of any type is not permitted.

How often is there a rent increase?

Rates are reviewed prior to all Lease expirations.

How much is the security deposit?

Security Deposit are a minimum of $1000 or up to two months rent. Ask us about our partnership with Rhino to offer Low-Cost Security Deposit Alternatives.

What are hours of the leasing office?

Current Temporary Leasing Office Hours are 8:30AM-5:30PM M-F by Appointment

What amenities are included?

Resort style pool and jacuzzi, State of the art fitness center with Precor cardio equipment and boxing and crossfit station, Business center with co-working spaces, Wellness treatment rooms with Sauna and Steam Room, Pet Spa with Pet Washing Station, NY style rooftop terrace with grilling area, ATM onsite, Virtual convenince market at lobby, Luxurious resident clubroom, 24 Concierge, Professional onsite Management and Maintenance with 24 HR emergency response.

Do you offer valet trash service?


Do you offer recycling?


Do you have free internet/WiFi? (Where is it available.)

At Office, Lobby, Fitness Center, Pool and Clubroom

What internet service options are available?

Direct Plus - 1 Gig Speed

Do you have cable?

Yes - It will be Residents responsibility to connect and pay for Cable in their apts

Can I reserve your community room?


Do you have package lockers/how do I get my packages?

Yes we will have Concierge 24HR Lockers and a Package Room

Is storage included?

No but it will be available for rent upon availability

What are pool hours and seasonal availability?

Pool open all year - Hours TBD

Is there public transportation nearby?

Yes - Across the street

Are you near any transportation routes? Which ones?

Yes, City Bus, Metro Rail, Metro Mover and Virgin Brightline Train, FreeBee is also available

What school district serves the community?

Downtown Miami Charter School, MDCC, Frederick Douglas Elementary Public School, Jose De Diego Middle School, Booker T Washington Senior High

I have a noise complaint. Who do I contact?

Leasing Office or Concierge

What is the smoking policy? Can I smoke in my apartment? Is there a designated smoking area?

No Smoking

I need emergency maintenance. Who do I call?

Leasing Office during Business Hours/After Hours Email and Contact Concierge

I have a non-emergency maintenance issue. Who do I contact?

Leasing Office

Do you allow pets? What is the pet policy?

2 Pets per home. Breed Restriction Applies.

What is the parking situation?

1 spot per licensed driver on the lease, up to 2.

Is there a fee or permit required for parking?

Yes - $75 1st vehicle & $100 2nd vehicle upon availability

Is parking assigned?


What do I do if someone parks in my parking spot?

No assigned parking spaces

What is the policy for guest parking?

They can park in Miami Parking Authority managed garage for a fee

Are there building quiet hours?


What decorations or changes to the apartment are prohibited?

Contact leasing office for details and refer to Lease Agreement

Are there fees for using the communal spaces?


Can residents put personal grills on their balconies?


Are there restrictions for what can be put on balconies or patios?

Yes - Refer to Lease Agreement

What is the procedure for moving out?

60 Notice to vacate, keys turned in prior to close of business on the day of and walk through of unit prior to.

What kinds of washers and dryers do in-apartment hookups accommodate?

Full Size - Front Loading included in all units

Do apartments have dishwashers?


What brand are the kitchen appliances?


Does the apartment come with a microwave?


Are stoves gas or electric?


Do kitchen sinks have a garbage disposal?


Is there a bathtub or just a shower? Are they together or separate?


Do apartments have USB outlets?


How old are the appliances?

Brand new